JsBet Privacy Policy – How We Protect Your Personal Data

Your personal information is safe with JsBet. Here's exactly what we collect, why we collect it, and how we keep it secure — in plain, straightforward English.

Effective date: 1 July 2025 Applies to users in the Philippines Compliant with RA 10173

In This Policy

  1. 1. Overview
  2. 2. Data We Collect
  3. 3. How We Collect It
  4. 4. Purpose of Processing
  5. 5. Legal Basis
  6. 6. Sharing Your Data
  7. 7. Cookies & Tracking
  8. 8. Data Security
  9. 9. Retention Period
  10. 10. Your Rights
  11. 11. Minors
  12. 12. Policy Changes
  13. 13. Contact Us
RA 10173 compliant SSL-encrypted platform We never sell your data

At JsBet, we take your privacy seriously. This Privacy Policy explains how jsbet.click ("JsBet," "we," "us," or "our") collects, uses, stores, and protects your personal data when you use our platform. It also explains your rights as a data subject under Philippine law.

JsBet operates in full compliance with Republic Act No. 10173, otherwise known as the Data Privacy Act of 2012 of the Philippines, and its implementing rules and regulations. We are registered with the National Privacy Commission (NPC) as a personal information controller.

By creating an account on JsBet, you acknowledge that you have read this Privacy Policy and consent to the collection and processing of your personal data as described herein. If you disagree with any part of this policy, please do not use our services.

1. Overview

JsBet is an online betting and gaming platform serving players across the Philippines. To provide you with a secure, personalised, and legally compliant gaming experience, we need to process certain personal information about you.

We collect only what is necessary. We store it securely. We use it only for the purposes stated in this policy. And we never sell it to third parties — full stop. This is a commitment we make to every JsBet member, from Kabayan players in Mindanao to bettors in Metro Manila.

This policy covers all data collected through the JsBet website at jsbet.click, our mobile platform, customer support interactions, and any other services we provide under the JsBet brand.

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JsBet is designed for everyday Filipino players — mobile-first, local-first, always secure.

2. Personal Data We Collect

We collect the following categories of personal information:

Category Examples When Collected
Identity Data Full legal name, date of birth, government-issued ID number Registration & KYC verification
Contact Data Mobile number, email address, residential address Registration
Financial Data GCash/Maya account reference, bank account details (masked), transaction history Deposits & withdrawals
Technical Data IP address, device type, browser type, operating system, session timestamps Automatic — platform use
Usage Data Pages visited, games played, bets placed, time on platform Automatic — platform use
Communications Data Support chat transcripts, email correspondence, submitted feedback When you contact us
Marketing Preferences Opt-in/opt-out status for promos and notifications Registration or account settings
We do not collect sensitive personal information such as racial or ethnic origin, political opinions, religious beliefs, or health data — except where legally required for responsible gaming compliance.

3. How We Collect Your Data

JsBet collects personal data through the following means:

  • Directly from you: When you register, verify your identity, make a deposit or withdrawal, contact support, or update your account details.
  • Automatically: When you use the JsBet platform, our servers automatically log technical and usage data including your IP address, device identifiers, and activity on the site.
  • Third-party providers: We receive identity verification results from KYC partners and payment confirmation data from payment processors like GCash, Maya, BDO, and other supported channels.
  • Cookies and tracking technologies: We use cookies and similar tools to enhance your experience, remember your preferences, and analyse platform usage. See Section 7 for full details.

4. Purpose of Processing

JsBet uses your personal data strictly for the following purposes:

  • To create and manage your JsBet account and verify your identity under KYC and AML requirements.
  • To process your deposits and withdrawals securely and accurately.
  • To settle bets, resolve disputes, and maintain accurate records of all gaming transactions.
  • To communicate with you about your account, transactions, and support requests.
  • To send promotional offers, bonuses, and updates — only if you have opted in to receive these.
  • To detect and prevent fraud, money laundering, and other prohibited activities.
  • To comply with legal and regulatory obligations under Philippine gaming and data privacy law.
  • To analyse platform usage and improve JsBet's features and services.
You can manage your marketing preferences at any time in your account settings. Opting out of promos will not affect your ability to use JsBet.
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JsBet supports Filipino-friendly payment channels — each secured with end-to-end encryption.

6. Sharing Your Personal Data

JsBet does not sell, rent, or trade your personal data to any third party. We share data only when necessary and only with the following categories of recipients:

  • Payment processors: GCash, Maya, GrabPay, BDO, BPI, UnionBank, and other supported payment providers receive transaction-specific data to process your deposits and withdrawals.
  • KYC and identity verification providers: Third-party services that verify your identity as required by our licensing obligations. These providers are bound by strict data processing agreements.
  • Technology and infrastructure providers: Companies that host our servers, manage databases, and provide cybersecurity services. All are bound by confidentiality and data protection agreements.
  • Regulatory and law enforcement authorities: We are legally required to report certain transactions and disclose data to the Anti-Money Laundering Council (AMLC), National Privacy Commission (NPC), and other Philippine authorities when required by law.

When we share data with third-party processors, we ensure they operate under data processing agreements that require them to handle your information in line with RA 10173 and this policy.

7. Cookies and Tracking Technologies

JsBet uses cookies and similar tracking technologies to improve your experience on the platform. A cookie is a small text file stored on your device when you visit a website. We use the following types:

  • Essential cookies: Required for the platform to function — including keeping you logged in and maintaining your session securely. These cannot be disabled without affecting your use of JsBet.
  • Preference cookies: Remember your settings and preferences, such as your language and display choices, so you don't have to re-enter them each visit.
  • Analytics cookies: Help us understand how members use JsBet — which pages are visited most, how long people stay, and where they encounter issues. This data is aggregated and anonymised.
  • Security cookies: Used to detect and prevent fraud, bot activity, and unauthorised access attempts.

You can manage cookie preferences through your browser settings. However, disabling essential cookies may prevent JsBet from functioning correctly. For mobile users, similar device identifiers are used in place of browser cookies.

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Whether you're in Manila or the province, your JsBet data is protected wherever you play.

8. Data Security Measures

JsBet takes data security seriously. We implement a range of technical and organisational measures to protect your personal information from unauthorised access, alteration, disclosure, or destruction.

  • 256-bit SSL encryption is applied across the entire JsBet platform — every page, every transaction, every login.
  • Passwords are stored using strong, one-way hashing algorithms. JsBet staff cannot view your password.
  • Access to personal data is restricted on a need-to-know basis. Only authorised personnel with a legitimate operational reason can access member data.
  • Our servers undergo regular security audits, vulnerability assessments, and penetration testing.
  • We maintain an incident response plan. In the event of a data breach, affected members and the National Privacy Commission will be notified within 72 hours, as required by RA 10173.

While we employ best-practice security measures, no system is completely immune to threats. We encourage you to use a strong, unique password for your JsBet account and to enable two-factor authentication (2FA) where available.

9. Data Retention Period

JsBet retains your personal data for as long as your account is active and for a defined period after account closure, in line with our legal obligations.

  • Account and identity data: Retained for a minimum of five (5) years after account closure, as required by Anti-Money Laundering regulations in the Philippines.
  • Financial and transaction records: Retained for five (5) years from the date of each transaction, as required by AMLC regulations.
  • Support communications: Retained for two (2) years from the date of the last interaction, for dispute resolution and service improvement.
  • Technical and usage logs: Retained for up to 12 months and then anonymised or deleted.
  • Marketing preferences: Retained until you withdraw your consent or close your account.

Once the relevant retention period ends, your data is securely deleted or anonymised so that it can no longer identify you.

10. Your Data Rights Under Philippine Law

As a data subject under the Data Privacy Act of 2012, you have the following rights regarding your personal information held by JsBet:

  • Right to be informed: You have the right to know what personal data we collect and how we use it — which is exactly what this policy explains.
  • Right to access: You may request a copy of the personal data JsBet holds about you at any time.
  • Right to rectification: If any of your personal information is inaccurate or outdated, you can request that we correct it.
  • Right to erasure: You can request deletion of your personal data in certain circumstances — for example, if the data is no longer needed for the purpose it was collected, subject to our legal retention obligations.
  • Right to object: You can object to certain types of processing, including direct marketing. If you opt out of marketing, your core account will not be affected.
  • Right to data portability: You may request a copy of your data in a structured, machine-readable format.
  • Right to file a complaint: If you believe your data rights have been violated, you may file a complaint with the National Privacy Commission (NPC) of the Philippines.

To exercise any of these rights, contact our Data Protection Officer at support@jsbet.click. We will respond to your request within 30 days.

11. Minors and Age Restriction

JsBet is strictly an adult platform. Our services are available only to individuals who are 21 years of age or older. We do not knowingly collect or process personal data from anyone under this age.

If we discover that a member has provided false information about their age, or that a minor has accessed the platform, the account will be immediately closed and any funds reviewed in accordance with our Terms and Conditions and applicable law.

Parents and guardians who believe a minor may have used JsBet without authorisation are encouraged to contact us immediately at support@jsbet.click.

12. Changes to This Privacy Policy

JsBet may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or platform features. When we make material changes, we will notify you via email or an in-platform notification at least seven (7) days before the new policy takes effect.

The "Effective date" shown at the top of this page reflects the most recent version. Continued use of JsBet after the effective date of an updated Privacy Policy constitutes your acceptance of the changes.

We recommend reviewing this policy periodically — not because we expect to change it often, but because staying informed is always a good habit, especially on any platform where you share financial information.

13. Contact Our Data Protection Officer

If you have any questions, concerns, or requests related to this Privacy Policy or the handling of your personal data, please reach out to our Data Protection Officer:

  • Email: support@jsbet.click
  • Subject line: "Privacy Request – [Your concern]"
  • Response time: Within 30 days of receipt

For urgent security concerns — such as suspected unauthorised access to your account — please use our live chat support, available 24/7 on the JsBet platform, for the fastest response.

You also have the right to lodge a complaint with the National Privacy Commission of the Philippines if you believe your data rights have been violated.
Privacy Commitments

Six Ways JsBet Protects Your Data

Privacy isn't a checkbox for us — it's a core part of how JsBet operates every single day.

We Never Sell Your Data

Your personal information is never sold, rented, or traded to advertisers or data brokers. Full stop. JsBet earns through gaming, not by monetising your data.

256-Bit SSL Encryption

Every connection to JsBet is protected by bank-grade SSL encryption. Your login, deposits, withdrawals, and personal details are all transmitted securely.

RA 10173 Compliant

JsBet is registered with the National Privacy Commission and fully compliant with the Philippine Data Privacy Act of 2012. Your rights as a data subject are respected here.

Strict Access Controls

Only authorised JsBet staff with a legitimate need can access member data. All access is logged, monitored, and regularly audited to prevent internal misuse.

Marketing You Control

Promos and notifications are opt-in, not opt-out. You decide what communications you receive from JsBet. Change your preferences at any time in your account settings.

Data Deletion on Request

When your data is no longer needed and legal retention periods have passed, JsBet securely deletes or anonymises it. You can also request deletion directly — it's your right.

Your Rights

Data Rights Every JsBet Member Has

Under the Philippine Data Privacy Act, you have real, enforceable rights. Here's a quick summary.

Be Informed

Know exactly what data we hold and why.

Access

Request a copy of your personal data.

Rectify

Correct any inaccurate information.

Erasure

Request deletion when no longer needed.

Object

Opt out of marketing at any time.

Portability

Get your data in a readable format.

Play with Confidence

Your Privacy Is Protected. Now Let's Play!

JsBet is built on trust — transparent terms, solid security, and real respect for your personal data. Join thousands of Filipino players who bet with confidence every day.

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